Any suggestions or comments that may improve the overall service provided will be gratefully received and duly considered in a confidential manner. “Patient Feedback” forms are available in our waiting room at all times.
Our doctors and staff have regular practice meetings and feedback from patients is dealt with promptly and followed up in a timely manner.
We believe that problems are best dealt with within the practice, however, if you feel there is a problem you wish to take further, you may prefer to contact:
Health Care Complaints Commission
Locked Mail Bag 18
STRAWBERRY HILLS NSW 2012
Telephone: 02 9219 7444